HOW CAN WE HELP?

We hear it all the time "I just want our computers to work." If your office computers aren't working like they should, let's talk! It's quick and easy to ask a question and we'll be prompt in getting back to you.

Remote Monitoring

Preventive Maintenance for your computers.

Remote monitoring services means you get the benefit of secure reliability without costly service calls to your business. For a fixed, low monthly fee, our remote monitoring services gives you peace of mind  knowing your computers are properly protected and running as they should. 

For more information on our convenient and affordable remote monitoring services, simply fill out the quick form to the right of this page or call us direct:
(207) 518-8638.

Our remote monitoring service packages include:

1. Daily Server Safety Check

Backup & Virus Protection

Two of the most important systems for any business are its Backup and Anti-Virus programs. The problem is when these programs stop working correctly, you usually don’t know. In these cases, you’re left vulnerable to critical data loss – or to virus attacks.

Now with our easy and affordable Daily Server Safety Check, our sophisticated monitoring program will check these two vital systems each and every morning, ensuring they’re working correctly – and alerting you when they’re not.

For about 50 cents per day, here’s what you get:
  • A start-of-day check of both your backup success and your AV update
  • When your backup hasn't completed properly, or when your AV program hasn’t updated to the latest version, we’ll alert you.
  • We send you a short start-of-day report – before you even arrive in your office – showing the exact problems if any are found. You can fix them yourselves – or you can ask us to help.
  • If we find no problems, we’ll still send you a short note showing that we have checked these critical systems and that everything is in order.


2. Daily Server Health Check

Keep your IT systems healthy


Your Server is where all of your business data is stored, so it’s vitally important its health is maintained, for example: disk space is managed, Windows Services are operating as designed and the Exchange Email Server is working as it should. 

Canyon Network’s Daily Server Health Check monitors the most important aspects of your system each and every morning, ensuring everything is working correctly – and alerting you when it’s not.

For less than $1 a day, we’ll run a daily check of:
  • Drive Space Change
  • Exchange Store Size on Email
  • SNMP devices; printers, photocopiers etc
  • File and Folder Sizes
  • Physical Disk Health
  • WSUS Patch Management Updates
  • Hacker attempts
  • Event logs

We send you a short start-of-day report – before you even arrive in your office – showing the exact problems if any are found. You can fix them yourselves – or you can ask us to help.
If we find no problems, we’ll still send you a short note showing that we have checked these critical systems and that everything is in order.


3. Real Time Server & Network Monitoring

Crucial IT Systems – Maximum Up-time


Can you quantify the cost to you (and your customers) if your IT system was down for a whole day? 
Canyon Network’s easy, affordable Real-Time Server & Network Monitoring service checks your server and network function around the clock.

For less than $1 a day we’ll check:
  • Sever health and performance
  • Network speed and connectivity
  • Disk space availability/ consumption
  • Web page availability
  • File and folder sizes are within expectations
  • Vital Windows Services are working

If we find an issue we’ll report it to you, and you decide what course of action to take.

Our monitoring service provides top quality information, so we can drill down to the root of the problem and work to fix things quickly with minimum disruption to your business.